According to testimonials from inside sources, company executives held confidential meetings at least every two months to discuss strategies; their smaller rivals were excluded from the discussions. Not incidentally, a recent poll commissioned by the Times has found that more than 8 out of 10 customers felt they'd been "ripped off" by the energy companies. Chancellor of the Exchequer Alistair Darling plans on meeting with Sir John Mogg, the head of regulator Ofgem, to go over the latest price increases.Some of the illegal practices the companies are alleged to have engaged in include: charging loyal customers much more than those who switch; supporting costly and time-consuming accreditation for new firms to stifle competition; and raising/lowering tariffs in step within weeks to keep prices in line.
It's hard enough trying to push honest players in the energy sector to pursue more renewable sources. If we are to assume such scams are more widespread (and who's to say they're not), it's no wonder effecting meaningful change has proven so arduous.
Via ::Times Online: Energy rip-off exposed (news website)